Job Opportunities at Urban Solutions

    Reporting and Data Analyst     |     Workshop Program Assistant


 
 

Reporting and Data Analyst


Company Overview

Urban Solutions is a vibrant economic development non-profit dedicated to neighborhood development, primarily in San Francisco, by supporting and growing small businesses. We have a compelling vision, strong team, great reputation in the community and passion for achieving our mission — and we are seeking people who believe in helping micro-entrepreneurs, small businesses and neighborhoods thrive and are able to communicate that mission to others. See urbansolutionsSF.org.

Position Description

As a Reporting and Data Analyst, you will help influence top-level decisions through assessments of impact numbers, client demographics and neighborhood development analysis. You will work closely with the Executive Director and Fund Development Director to collect and analyze data sets and develop tools and models to support informed decision making for the organization’s clients. The job requires a high aptitude for and an interest in data collection, data management and analysis and helping to turn that data into meaningful reports.

Responsibilities

  • Develop marketing reports from the data collected to showcase organization’s overall impact.
  • Develop and maintain databases and data systems necessary for projects and department functions.
  • Develop and implement data collection systems and other strategies that optimize statistical efficiency and data quality.
  • Manage the organization’s Salesforce database and customize it to the organization’s needs.
  • Oversee data collection and follow-up surveys of clients for the annual outcomes evaluation study.
  • Analyze client data and prepare graphs, charts, and statistics for reports, marketing materials, and grant proposals.
  • Generate monthly, yearly, & ad hoc reports and review them for accuracy and completeness.
  • Process improvement to review and optimize client data collection.

Qualifications

  • Analytical thinking and comfortable working with large quantitative and qualitative datasets.
  • Ability to translate data to understandable and marketable material for the organization.
  • Critical thinking and approach to understanding data trends and recommending improvements.
  • Extremely detail oriented, meticulous and highly organized.
  • Willingness to question assumptions and revisit old analysis.
  • Proficient with Salesforce or any other similar database knowledge required.

Terms

Contract position for 20 hours per week at $25 per hour. Contract duration 6 months, though duration is flexible and we hope will expand, potentially to full time, depending on performance and available funding.

Application Process

Interested candidates should send (1) your resume, (2) a meaningful cover letter to info@urbansolutionsSF.org. Please name the subject of your email "Reporting and Data Analyst" and provide your application materials as attachments, not in the body of your email. Due to the high volume of applicants we may not be able to respond to every application. Thank you for your interest!


Urban Solutions is an Equal Opportunity Employer. Urban Solutions does not discriminate on the basis of disability and is committed to the full participation of persons with disabilities in our programs, services, and activities and on our work force.

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Workshop Program Assistant


Company Overview

Urban Solutions is an economic development nonprofit whose mission is to foster the well-being of disadvantaged communities by helping to increase neighborhood commercial vitality, strengthen small businesses, create jobs and encourage diversity.

Position Description

One aspect in which Urban Solutions aides the small business community is through provision of programs focused on helping owners get the right advice. Currently, our two programs, Legal Office Hours and Small Business Workshops, allow our clients to access professional advice concerning both legal and business matters free of charge. As a Workshop Assistant, your work will primarily consist of coordinating the following aspects of these programs: client communications/recruitment, external services coordination, and documentation maintenance. We are looking for a passionate professional with a background in program assistance who believes in helping micro-entrepreneurs, small businesses and neighborhoods to thrive. Contractor terms are 10 hours per week at a rate of $20 per hour. Position available immediately.

Client Communications / Recruitment

  • Respond and record inquiries for Legal Office Hours (LOH) and small business workshops
  • Review all submitted applications and conduct follow up for any missing documents
  • Book appointments and send out LOH guidelines
  • Send reminders to registered appointments
  • Create E-blasts via SalesForce Mass Email
  • Enter all client data into SalesForce
  • Greet clients & monitor sessions/meeting times
  • Conduct client evaluations and collect at end of appointments
  • Create ongoing client communications & mailing

External Services Coordination

  • Coordinate with SBS Director, Executive Director, Hanson Bridgett LLP, & Lawyers Committee for Civil Rights attorneys:
    • Communicate schedules and send out LOH and on line applications to program teams
    • Set up meeting rooms for attorneys and workshop presenters
    • Distribute copies of schedules and client applications to team members
  • Monitor attorneys sessions and meeting times
  • Refer out any commercial legal inquiry not supported by program
  • Conduct outreach to businesses, NEDOs and stakeholders to identify clients for participation in both programs

Documentation Maintenance

  • Create program binders
    • Assist with maintenance of digital and physical files of clients
  • Create program reports: midterm/final reports

Qualifications

  • Bachelor’s degree preferred
  • Professional office experience required
  • Proficient with Microsoft Office and Internet research tools
  • Excellent verbal and written communication skills
  • Highly organized, motivated, detail oriented
  • Salesforce experience preferred
  • Team Player

This is a part time contract position. This position is open until filled.

Application Instructions

Interested candidates should send a resume and meaningful cover letter to us. Please name the subject of your email “Workshop Assistant” and include the resume, cover letter as separate attachments, not in the body of your email. Resumes without cover letters are not acceptable.

For more information about Urban Solutions, please visit our website . Due to the small size of our staff, we will not be able to respond to all inquires. Please accept our thanks in advance for your interest and our apologies for not being able to respond personally to every application. No phone calls please.


Urban Solutions is an Equal Opportunity Employer. Urban Solutions does not discriminate on the basis of disability and is committed to the full participation of persons with disabilities in our programs, services, and activities and on our work force.

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